Privacy Policy

Last updated: September 06, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent (where consent is required). This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access Our Service or parts of Our Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Application refers to FlowState Ultimate mobile applications, including FlowState Ultimate Stats, provided by the Company.

  • Website refers to FlowState Ultimate, accessible from https://www.flowstateultimate.com and its affiliated subdomains (including data.flowstateultimate.com, stats.flowstateultimate.com, and officiating.flowstateultimate.com).

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to FlowState Ultimate LLC, 2729 PINE MOUNTAIN CIR NW KENNESAW, GA 30152.

  • Country/State refers to: Georgia, United States.

  • Device means any device that can access the Service, such as a computer, a cell phone or a digital tablet.

  • Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual.

    We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.

  • Service refers to the Application, the Website, or both.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • User means any individual who accesses or uses the Service.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Information

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use tracking technologies (such as cookies, local storage, and diagnostic telemetry) to track activity on Our Service, maintain Your session, and remember Your preferences. The technologies We use may include:

  • Essential & Session Cookies: Used on the Website to authenticate users, maintain active sessions, and prevent fraudulent use of user accounts.
  • Functionality & Preference Storage: Used to remember choices You make when using the Service, such as Your preferred theme (dark/light mode) and custom display settings.
  • Local Storage: Used in both web browsers and the Application to store client-side cache and authentication tokens securely.

No Advertising Tracking: We do not track You across third-party websites or applications for targeted advertising purposes, and We do not collect or use device advertising identifiers (such as Apple's IDFA or Google's Advertising ID) to profile Your activity across third-party apps.

Device Permissions (Mobile Applications)

At this time, Our Application does not require access to Your device's precise location, camera, photo library, or push notification tokens to use core features.

In future updates, optional features may be introduced that can enhance Your experience (such as uploading player or team profile images, discovering nearby Ultimate tournaments and field locations, or receiving real-time score and game alert notifications). Should these features be released:

  • Explicit Consent: The Application will request Your permission via standard operating system dialogs before accessing Your device's Camera, Photo Library, Location, or Notifications.
  • User Control: You can enable, disable, or revoke these permissions at any time through Your device's system settings.
  • Optional Access: Granting device permissions is optional; the core tracking and statistics features of the Application will remain fully accessible even if You choose to deny or revoke permissions.

Information from Third-Party Sign-In Services (Sign in with Apple & Sign in with Google)

Our Service offers You the ability to create an account or sign in using third-party authentication services, specifically Sign in with Apple and Sign in with Google. When You use these services to authenticate, We may receive certain information from Apple or Google depending on your privacy settings and the permissions You grant:

  • Sign in with Apple: Apple may share Your name (which You can edit before sharing), and an email address. Apple's Hide My Email feature may provide a private relay email address instead of Your real address. We will use whichever address Apple provides to create and manage Your Account.
  • Sign in with Google: Google may share Your name, email address, language preference, and profile picture URL. We use this information solely to create and manage Your Account and to provide the Service.

We do not receive Your password from Apple or Google. The authentication token We receive is used only to verify Your identity and is not used for any other purpose. Your use of Sign in with Apple or Sign in with Google is also governed by Apple's and Google's respective privacy policies.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service, including to monitor the usage of Our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that You have already purchased or inquired about. We send such marketing communications only where permitted by applicable law: where prior consent is required (for example, under the laws applicable in the EEA and the UK), We will send them only with Your consent; otherwise, We may send them until You opt out. You may opt out or withdraw Your consent at any time by using the unsubscribe link in any marketing email We send or by contacting Us.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about Our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns, and evaluating and improving Our Service, products, services, marketing and Your experience.

We may share Your Personal Data in the following situations:

  • With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of Our Service, and to contact You.
  • For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your Personal Data with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With other users: If Our Service offers public areas, when You share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside the Service.
  • With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Text Messages Privacy Notice

You have the option to receive text (SMS) messages from Us. If You opt in to text messages, We will send You updates, notifications, and other communications as described below. When You opt in, We will collect and store the information You provide in connection with text messaging, such as Your phone number, the date and method of Your consent, and message delivery and read information.

No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. The phone numbers and consent records We collect for texting are never shared with anyone for any purpose, except the Service Providers that technically have to handle them to deliver the texts.

Consent to receive text messages is not a condition of any purchase or use of Our Service. If You consent to receive SMS from Us, You agree to receive text messages from Us related to:

  • Customer care and support
  • Account notifications, such as activity, status, or renewal reminders
  • Delivery notifications and updates on the status of a delivery
  • Authentication messages, such as one-time passwords (OTP) and passcodes
  • Security alerts, such as suspicious login attempts or unusual account activity
  • Marketing and promotional offers, discounts, and other promotional content

Reply STOP to opt-out. Reply HELP for support. Message & data rates may apply. Messaging frequency may vary. Carriers are not liable for delayed or undelivered messages.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods ("up to") and We may delete or anonymize data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personal Data based on the purpose of processing and legal obligations:

  • Account Information

    • User Accounts: retained for the duration of Your Account relationship plus up to 24 months after account closure to handle any post-termination issues or resolve disputes.

  • Customer Support Data

    • Support tickets and correspondence: up to 24 months from the date of ticket closure to resolve follow-up inquiries, track service quality, and defend against potential legal claims.
    • Chat transcripts: up to 24 months for quality assurance and staff training purposes.

  • Usage Data

    • Application usage statistics: up to 24 months to understand feature adoption and service improvements.
    • Server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting purposes.

Usage Data is retained in accordance with the retention periods described above, and may be retained longer only where necessary for security, fraud prevention, or legal compliance.

We may retain Personal Data beyond the periods stated above for different reasons: legal obligations, legal claims, Your explicit request, or technical limitations. When retention periods expire, We securely delete or anonymize Personal Data.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and, where relevant, supplementary measures.

Delete Your Personal Data & Account Deletion

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

In-App Account Deletion: If You have registered an Account, You can initiate full deletion of Your Account and associated personal data directly within the Application by navigating to Settings > Account > Delete Account (or equivalent settings). Upon confirmation, Your personal identifiers, authentication records, and user data will be permanently deleted from Our active production databases, subject to any legal retention requirements outlined in this policy.

Direct Request: You may also request deletion of Your account or personal information at any time by emailing Us at support@flowstateultimate.com. We will process verified requests within 30 days.

In-App Purchases and Payments

The Application does not currently offer or process in-app purchases, digital product sales, or recurring paid subscriptions. If paid features or subscriptions are introduced in future updates, payments on iOS devices will be processed exclusively through Apple In-App Purchase and on Android devices through Google Play Billing. We do not collect, process, or store Your payment card details.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing, protect the personal safety of Users or the public, and protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's and Minors' Privacy

The Service is not directed to, and We do not knowingly collect Personal Information from, anyone under the age of 16. If You are a parent or guardian and You believe Your child has provided Us with Personal Information, please contact Us.

GDPR Privacy Rights for EEA, UK, and Swiss Residents

If You are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, You have certain rights under applicable data protection law, including the General Data Protection Regulation (GDPR) and its UK and Swiss equivalents. These rights include:

  • Right of Access: Request a copy of the Personal Data We hold about You.
  • Right to Rectification: Request correction of inaccurate or incomplete Personal Data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of Your Personal Data.
  • Right to Restriction of Processing: Request restricted processing in certain circumstances.
  • Right to Data Portability: Receive Your Personal Data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw previously given consent at any time.

To exercise any of Your GDPR rights, please contact Us. We will respond to Your request within 30 days as required by applicable law.

California Privacy Rights (CalOPPA & CCPA)

California Online Privacy Protection Act (CalOPPA)

According to CalOPPA, We agree that users can visit Our site anonymously, this Privacy Policy is conspicuously linked from the home page, and You will be notified of any Privacy Policy changes on this page.

Do Not Track (DNT) Signals

Our Service does not currently respond to Do Not Track (DNT) browser signals because there is no uniform industry standard for how companies should respond to DNT signals.

California Consumer Privacy Act (CCPA) / CPRA

If You are a California resident, You have rights to know what personal information is collected, request deletion, correct inaccuracies, opt out of sale or sharing (We do not sell Your Personal Information), and not be discriminated against for exercising Your rights.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us: